Customer Service

Delivering exceptional customer service is the ultimate differentiator in today’s economy. So many organizations over-invest in promotions and technology and under-invest in training their people to deliver ‘wow’ levels of customer service.
To help train salespeople as well as all other customer-facing positions (receptionist, customer service, customer admin, etc.) the Cardone training provides in-depth training on all things related to delivering excellent customer service.

What will you get:

• Foundation customer service training
• How to create high levels of customer satisfaction
• Where most organizations fail with customer service and how to avoid this
• The top customer complaints and how to handle them all
• Advanced customer service training